Information about COVID-19 (Coronavirus) is changing rapidly. Here we have gathered websites with regularly updated information, and community resources to help support families.
COVID-19 Mental Health Q&A with Dr. Maria Piombo from Central Clinic Behavioral Health (Español)
CDC web site and info on COVID-19 in Spanish https://www.cdc.gov/
- COVID-19 Symptoms
- Stop the Spread of Germs poster
- Corona Virus Checklist: When to Contact a healthcare provider
- Grocery Shopping tips during COVID-19
- The Ohio Latino Affairs Commission has created a page specifically with COVID-19 (Coronavirus) Bilingual information.
While the situation with COVID-19 is concerning and uncertain, we are resolved to take all necessary action to protect the health, safety, and welfare of the people of Ohio.
Please Visit our Commission’s webpage on COVID-19 (Coronavirus) with English and Spanish language resources: https://www.ochla.ohio.gov/Corona-Virus-Covid-19-Resources
- Press Releases and News from Ohio Govenor DeWine
- Ohio Department of Health (ODH) has opened a call center to answer questions regarding coronavirus (COVID-19). The call center will be open 7 days a week from 9:00 a.m. to 8:00 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634).
- Cincinnati Compass: Coronavirus, School Closings and Immigrant and Refugee Families
We have created a COVID-19 resource page for easier access to information, most of which is available in multiple languages: http://www.cincinnaticompass.org/resources/covid-19-resources. We want to ensure all immigrant, refugee, and international community members are informed about COVID-19. Therefore, we have collected some basic information, resources, and webpages that are multilingual and that we hope you find useful. Please check back as we will continue to update and revise this resource page. Also, please let us know if you have information to add or information on the site needs updated.We are also working with the State of Ohio to ensure more multilingual resources come out. We appreciate your support in sharing this information with community members who need it.
- Public Charge Updates:
Seeking testing and treatment for COVID-19 will not be considered a public charge. The U.S. Citizenship and Immigration Services encourages anyone—including foreign-born individuals—to seek medical treatment or preventative services.
- Map of Food Distribution Hubs for Children in Cincinnati
Attached is a map as well as an informational letter translated into our top languages regarding food distribution hubs for children who live within the CPS geographic area. Please share with your contacts who may need this critical information!
Map of Locations for Food Distributions
CPS Student Dining Service-Meal Distribution- English
CPS Student Dining Service-Meal Distribution- Spanish
CPS Student Dining Service-Meal Distribution- Arabic
CPS Student Dining Service-Meal Distribution- French
Healthy meals will be available for pickup from 11 a.m. to 12 p.m. Meals will now be available at Evanston Academy, 1835 Fairfax Ave. Meals will no longer be available at Withrow University High School or the Frederick Douglass School. Families living near Douglass are encouraged to pick up meals at Evanston Academy.In addition, learning packets are available to students and families that do not have access to online learning and for pickup at the following sites from 11 a.m. to 12 p.m.:
-Riverview East Academy, 3555 Kellogg Ave
-Roberts Academy, 1702 Grand Ave
-Oyler School, 2121 Hatmaker St
-Parker Woods Montessori School, 4370 Beech Hill Ave
-John P. Parker School. 5051 Anderson Pl
- CAA Mobile Food Pantry: Free Fruits and Vegetables
The second Tuesday of the month, 11:00 am-1:00 pm
The Welcome Project
2936 Colerain Ave. Cincinnati, OH 45225
The third Wednesday of the month, 2:00 pm- 4:00 pm
Community Action Agency
1740 Langdon Farm Rd. Cincinnati, OH 45237
The fourth Monday of the month, 9:00-11:00 am
Tryed Stone New Beginning Church
5550 Reading Rd. Cincinnati, OH 45237
- The “COVID Resource List” lists the restaurants providing food for children, also information on how to get tested, how to file unemployment, etc. Resource List
- Free Store Foodbank
Undocumented clients are welcome to come in and get food. They are encouraged to bring any kind of ID (passport, consular ID card, A# identification). They do not need a social security number to obtain food.
There are three Spanish-speaking staff who work at the Freestore.
For the time being, the Freestore has suspended all of their other services and are only focusing on food distributions. All clients are welcome to come once a month to get food.
Our Liberty Street Market (112 E. Liberty St., 45202; is open Mon-Fri from 8:30am to 3:00pm), or share this FSFB Partner Agencies map with them: https://www.google.com/maps/d/u/0/viewer?mid=1JV-A1XlDXrot2WCoU_VNxFCP1l0&hl=en&ll=39.15447341712011%2C-84.98318094238283&z=8
- The Healing Center Cincinnati
Beginning March 18, The Healing Center will be providing pre-packaged grocery and personal care items in a drive-thru Wednesday-Saturday in the morning, 9am-11am, and Thursday evenings, 6:30pm-8pm. These will be the only services provided at this time.They will continue to post updates on social media and their website. For more information, call 513-346-4080.
- St. Vincent de Paul: Ted and Becky Catino Food Pantry
Until further notice, the food pantry is only offering pre-packed food boxes, in a drive up format.
Hours: Monday- Friday 8:30am-4:00pm. Saturdays 8:30-12:00pm. CAll 513-562-8850 to request food.
UTILITIES AND SHELTER:
- Evictions in Hamilton County are not currently being held. New eviction filings are being scheduled for hearing in May. Eviction cases that were to be heard during this time are being reset for dates no earlier than May.
- GCWW is not doing any water disconnections during our current state of emergency. If a customer had been disconnected prior to this moratorium, they can contact GCWW to ask for their water to be restored.
- Duke is also not disconnecting electric/gas service at this time. If a customer has been disconnected prior to the moratorium, they can call Duke to request that their service be restored. The number they should call is 1-800-544-6900 Customers will likely still receive disconnection notices as Duke has not been able to quickly edit their automatic billing system to stop the notices being sent out.
- For more precise information about the Freestore Foodbank rental assistance services at the Customer Connection Center (112 E. Liberty St.) feel free to contact the Director of Public Benefit Services, Mr. Ryan Luckie (513-357-4633, email@example.com). The rent and utility assistance line is 513-357-4687; they’ll be able to inform the customer about the eligibility process and available funds. Keep in mind that these funds are both spent and replenished relatively often, so customers could have to check constantly for availability.
- Rental and Housing Assistance
Cincinnati Ohio and Hamilton County rent assistance programs, housing programs, and non-profits offering support.
- Crossroad Health Center can attend new patients who have concerns. The number is 513-381-2247. They are seeing new patients, and they are doing phone visits for new patients as well. All patients are asked to do a phone visit first, and then if the patient needs to be seen in the office, they will see them, but they are trying to manage as many patients at home as possible. For most patients, a phone visit is $15 if they do not have insurance. They will receive a bill in the mail. (They never send anyone to collections.)
Emergency Dental Services
Interact for Health is pleased to provide funding so that three Cincinnati Health Department dental centers can remain open to handle urgent oral health needs. Patients must call any of the locations first for an evaluation by telephone or video call. If an office visit is necessary, patients will be contacted immediately to schedule an appointment. The centers accept Medicaid and most major private insurance and offer income-based fees for patients without insurance.
Hours: Monday–Thursday: 7AM – 5PM. Friday: 7AM – 1PM
- Bobbie Sterne Health Center, Over-the-Rhine
- Crest Smile Shoppe, Avondale
- Millvale at Hopple Street Health Center, Millvale
An on-call dental provider can be reached after-hours at 1-866-485-0271.
- Bobbie Sterne Health Center, Over-the-Rhine
- St. Vincent de Paul: Deaconess Health Check Charitable Pharmacy
The Charitable Pharmacy has waived certifications and created an emergency voucher process for those eligible and without medication access.
Maritza Maldonado-Dyer, Consejera/educadora.Hispanic individuals can call her for orientation for resources in Cincinnati. She can help with information about where to go specifically for services for Covid-19.
Phone number: (513) 313-7615
- Cincinnati Community Resource Guide for Covid-19
- Endangered Language Project has information on COVID-19 in >150 languages, including Mam and Kaqchikel
- Ohio Department of Job and Family Services:
Coronavirus and Unemployment Insurance Benefits
This is for individuals who are unemployed as a result of closings due to coronavirus.Individuals who are not proficient in English may call 1-877-644-6562 or their assigned processing center: http://jfs.ohio.gov/ouio/translations-web.stm
(Languages available: Spanish, French, Somali, Arabic, Mandarin (Simplified Chinese), Russian, Ukrainian, Vietnamese, Burmese, Korean, Serbo-Croatian (Bosnian), Polish, Hindi/Indian, Hungarian)
- St. Vincent De Paul: Updates On Changes In Services Due To Health Concerns Around Coronavirus
St. Vincent de Paul is open and committed to serving our neighbors, even during this challenging time brought on by the Coronavirus pandemic. We are working to develop strategies and plans that allow us to both serve our neighbors in the best way possible, while at the same time protecting the health and well-being of our volunteers and staff. These plans may change as the situation evolves. Please check this page regularly for the most recent updates. POSTED MARCH 17
- SOCIAL SERVICES It is recommended that applications for all social services be made over the phone by calling 513-421-0602.
- BIRTH CERTIFICATES AND STATE IDS Vouchers remain available. Please call 513-421-0602.