COVID-19 RESOURCES

Information about COVID-19 (Coronavirus) is changing rapidly. Here we have gathered websites with regularly updated information, and community resources to help support families. 

INFORMATION

 

 

COVID-19 Symptoms

Symptoms of Coronavirus Disease 2019 poster

 

 

 

Stop the Spread of Germs

Stop the spread of germs poster

 

 

Stay home when you are sick! 

Stay home when you are sick!

 

  • Ohio Department of Health (ODH) has opened a call center to answer questions regarding coronavirus (COVID-19). The call center will be open 7 days a week from 9:00 a.m. to 8:00 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634).
  • Cincinnati Compass: Coronavirus, School Closings and Immigrant and Refugee Families
    We want to ensure all immigrant, refugee, and international community members are informed about COVID-19. Therefore, we have created a COVID-19 resource page for easier access to information, most of which is available in multiple languages. We have collected some basic information, resources, and webpages that are multilingual and that we hope you find useful. Please check back as we will continue to update and revise this resource page.Also, please let us know if you have information to add or information on the site needs updated. We are also working with the State of Ohio to ensure more multilingual resources come out. We appreciate your support in sharing this information with community members who need it.
  • Public Charge Updates:
    Seeking testing and treatment for COVID-19 will not be considered a public charge.
    The U.S. Citizenship and Immigration Services encourages anyone—including foreign-born individuals—to seek medical treatment or preventative services.

HEALTH SERVICES

Cincinnati’s Mask Ordinance

    • Hamilton County Public Health – COVID-19 Testing Sites Hamilton County Public Health (HCPH) is setting up walk-up and drive-through testing sites throughout the County. Testing will be available at no cost (for those without health insurance)

    Each site may have different criteria for testing (symptomatic and asymptomatic), so please see specifics for each site.

      • Good Samaritan Free Health Center of Price Hill:
        3727 St. Lawrence Ave. CincinnatiOH 45205
        Accepting new patients.
        The goal is to provide uninsured adults in Hamilton County, who are disproportionately at risk for chronic diseases like diabetes and hypertension, the medical care they need to enjoy a higher quality of life. Volunteers are the primary providers of care, which also includes specialties, dental, and behavioral healthcare.
        Phone Number: (513) 246-6888
        • Emergency Dental Services
          Interact for Health is pleased to provide funding so that three Cincinnati Health Department dental centers can remain open to handle urgent oral health needs. Patients must call any of the locations first for an evaluation by telephone or video call. If an office visit is necessary, patients will be contacted immediately to schedule an appointment. The centers accept Medicaid and most major private insurance and offer income-based fees for patients without insurance.
          Hours: Monday–Thursday: 7AM – 5PM. Friday: 7AM – 1PM

          • Bobbie Sterne Health Center, Over-the-Rhine
            513-352-2927
          • Crest Smile Shoppe, Avondale
            513-352-4072
          • Millvale at Hopple Street Health Center, Millvale
            513-352-3196

           An on-call dental provider can be reached after-hours at 1-866-485-0271.

        • St. Vincent de Paul: Deaconess Health Check Charitable Pharmacy 
          The Charitable Pharmacy has waived certifications and created an emergency voucher process for those eligible and without medication access.
          • Maritza Maldonado-Dyer, Consejera/educadora. 
            Hispanic individuals can call her for orientation for resources in Cincinnati. She can help with information about where to go specifically for services for Covid-19.
            Phone number: (513) 313-7615

           UTILITIES AND SHELTER

          • Greater Cincinnati Water Works  is not doing any water disconnections during our current state of emergency.  If a customer had been disconnected prior to this moratorium, they can contact GCWW to ask for their water to be restored. Check out GCWW’s update here
          • Duke Energy suspended disconnections due to non or late payments and offers flexible payment plans for those affected financially during the pandemic. For more information on how Duke is facing the pandemic and  and Covid-19 assistance, visit Duke’s website. If a customer has been disconnected prior to the moratorium, they can call Duke to request that their service be restored.  
          • For more precise information about the Freestore Foodbank rental assistance services at the Customer Connection Center (112 E. Liberty St.) feel free to contact the Director of Public Benefit Services, Mr. Ryan Luckie (513-357-4633, rluckie@freestorefoodbank.org). The rent and utility assistance line is 513-357-4687; they’ll be able to inform the customer about the eligibility process and available funds. Keep in mind that these funds are both spent and replenished relatively often, so customers could have to check constantly for availability.
          • Rental and Housing Assistance
            Cincinnati Ohio and Hamilton County rent assistance programs, housing programs, and non-profits offering support.

           

          OTHER RESOURCES

          FOOD

          • CAA Mobile Food Pantry: Free Fruits and Vegetables
            The second Tuesday of the month, 11:00 am-1:00 pm
            The Welcome Project
            2936 Colerain Ave. Cincinnati, OH 45225
            The third Wednesday of the month, 2:00 pm- 4:00 pm
            Community Action Agency
            1740 Langdon Farm Rd. Cincinnati, OH 45237
            The fourth Monday of the month,  9:00-11:00 am
            Tryed Stone New Beginning Church
            5550 Reading Rd. Cincinnati, OH 45237
          • The “COVID Resource List” lists the restaurants providing food for children, also information on how to get tested, how to file unemployment, etc. Resource List
          • Free Store Foodbank
            Undocumented clients are welcome to come in and get food. They are encouraged to bring any kind of ID (passport, consular ID card, A# identification). They do not need a social security number to obtain food.
            There are three Spanish-speaking staff who work at the Freestore.
            For the time being, the Freestore has suspended all of their other services and are only focusing on food distributions. All clients are welcome to come once a month to get food.
            Our Liberty Street Market (112 E. Liberty St., 45202; is open Mon-Fri from 8:30am to 3:00pm).
          • Freestore Foodbank Partner Agencies are food pantries, soup kitchens & shelters, located in 20 counties through-out OH, KY & IN. For detail information about location click here. NOTE: Hours of operation change without notice. Please call agency before visiting to confirm hours & eligibility requirements.
          • The Healing Center Cincinnati 11345 Century Circle W. Springdale, OH 45246
            Every other week as a guest your household is able to shop in The Marketplace. To use this service please come to the Healing Center during our regular serving hours of Wednesday, Thursday, Friday, and Saturday mornings of 9 am to 11 am or Thursday evenings from 6:30 pm to 8 pm. Please provide proof of residence, a piece of mail postmarked no more than 60 days ago with your name and current address, or a lease. No driver’s licenses or state identification can be accepted.
          • St. Vincent de Paul: Ted and Becky Catino Food Pantry 
            Until further notice, the food pantry is only offering pre-packed food boxes, in a drive up format.
            Hours: Monday- Friday 8:30am-4:00pm. Saturdays 8:30-12:00pm. Call 513-562-8850 to request food. 
          • For His Glory Pantry ( 931 McPherson Avenue, Cincinnati, OH)
            It is a 3-day emergency food pantry serving our neighbors in need living within the Price Hill Community area. For His Glory Pantry provides more than just food; we also offer prayer, Bibles, and a listening, loving heart. (in the following zip codes: 45204, 45205, and 45238.) Open every Thursday from 11:00 a.m. to 12:30 p.m. You will need photo ID and proof of address
          • Cincinnati Public Library –  Free Meals: In an effort to combat hunger, The Library is partnering with UMC Food Ministry and La Soupe to bring meals to select Library locations.
            • Frozen Meals for All Ages: On Mondays from 3-6 p.m., La Soupe will provide individual or family sized frozen meals for all ages, while supplies last. One meal per person. Youth do not need to be present to receive a meal. Info about Locations 
            • Meal Boxes for Youth: Meal boxes from UMC Food Ministry will be available for pickup on Mondays from 3-5 p.m. at the following locations while supplies last. Each box will include seven dinner meals and seven snacks. Youth do not need to be present to receive a box. All meals and snacks are shelf stable and ready to eat.Info about Locations 

           

           

          INFORMATIVE VIDEOS

          • How to stay safe during the pandemic


          Please visit our youtube channel to find more videos about Covid-19 and other resources on our website.

          Child & Family Treatment Center Director, Dr. Maria Piombo provides tips to help manage parental and caregiver anxiety!

          COVID-19 Mental Health Q&A with Dr. Maria Piombo from Central Clinic Behavioral Health (Español)